Sullivan's Grocery

Grocery Cashier

Department:   Store Job Status:   Full Time

FLSA Status:   Non-Exempt Reports To:  Grocery Manager/Assistant Grocery Manager

Grade/Level: Amount of Travel Required:   None

Job Type:   Regular Positions Supervised:   None

Work Schedule:

Flexible Schedule

POSITION SUMMARY

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals  with disabilities to perform the essential  functions.

Essential Functions Statement(s)

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

• Receive payment by cash, check, credit cards, vouchers, or automatic   debits.

• Issue receipts, refunds, credits, or change due to   customers.

• Assist customers by providing information and resolving their   complaints.

• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

• Answer customers' questions, and provide information on procedures or   policies.

• Process merchandise returns and  exchanges.

• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

• Maintain the front end of the store by cleaning registers, windows, floors, sidewalks and parking lot to provide a welcoming environment to the  customers.

• Stock shelves, and mark prices on shelves and items. Maintain shelf   conditions.

• Request information or assistance using paging  systems.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

• Calculate total payments received during a time period, and reconcile this with total sales.

• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

• Assist with duties in other areas of the store, such as bagging and carrying out customers' items.

• Sort, count, and wrap currency and  coins.

• Supervise others and provide on-the-job  training.

• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for   shipment.

• Compute and record totals of  transactions.

• Compile and maintain non-monetary reports and  records.

• Offer customers carry-out service at the completion of   transactions.

• Weigh items sold by weight to determine  prices.

• Greet customers entering  establishments.

POSITION QUALIFICATIONS

 

Competency Statement(s)

• Working Under Pressure - Ability to complete assigned tasks under stressful    situations.

• Tactful - Ability to show consideration for and maintain good relations with   others.

• Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.

• Reliability - The trait of being dependable and   trustworthy.

• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

• Communication, Oral - Ability to communicate effectively with others using the spoken word.

• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend     a position or idea.

• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

SKILLS & ABILITIES

Education: None

Experience: None

Computer Skills: Cash register experience required. Computer and produce scanner experience   preferred.

Certifications & Licenses:

Other Requirements:

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)